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Aptech Certified Professional in Airport Management & Customer Care

This course prepares you for a successful career in the airline & aviation industry.

With the rules of air travelling undergoing a major shift, every passenger requires the assistance of trained airport managers and skilled professionals. Top airports and airlines always looking for trained professionals who can manage the services and maintenance unit, fixed base operations, airport transportation, catering, baggage handling, and transport scheduling. Keeping these demands in mind, Aptech provides you complete, in-depth training in all aspects of airport management.

On completing this course, you can work in any department of an airport or airline company in India and around the world.

Aptech Certified Professional in Airport Management & Customer Care Course

Course duration : 8 Months*

Fee range : ₹ 1,08,230 – 1,37,550*

Course covers

The course provides professional learning opportunities by combining classroom lessons and practical learning sessions. You will also get trained in all aspects of aviation management - starting from in-flight experience to ground handling, baggage handling , people & resource management at the airport, to calculating fares and issuing tickets.

  • Airport & aviation operations
  • Passenger & baggage handling
  • Airport ramp management
  • Inflight service, safety & security
  • Ancillary services
  • Fares & ticketing
  • Presentation & communication skills
  • Grooming skills
  • Customer service
  • Interview skills
  • Personality development
How to join/ eligibility

To join this career-building course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also valid.

If you are already an Aptech student, you can also join this course after completing the following course:

Aptech Certified Professional in Ground Staff Services

Course highlights
  • Gain in-depth knowledge of the principles & operational procedures of the aviation industry
  • Understand the roles and responsibilities associated with human resource at the airport, fuel-efficiency, elements of trim, and the functionality of the load sheet
  • Improve your presentation & communication skills
  • Quickly complete the course using fast-track option
  • Get 100% job placement assistance#
  • Gain job-skills for careers in passenger handling, airport operations and management
Job roles

Passenger handling

Cabin crew

Cargo & transportation

Fares & ticketing

In-flight services & security

Load & trim

Customer Service

Baggage Handling


Fill the form. Our Career Counsellor will call you.

#Disclaimer: We do not assure or guarantee any job placement. Placement shall be at sole discretion of the recruiter after undergoing
interview process and meeting their specific requirement of graduation, if any.

*Note: Fees & duration may vary based on course & centre location. The fees indicated are exclusive of applicable taxes. For details, contact your nearest Aptech centre!

Now, Aptech students can study on-the-go, right from their mobile phones!

Download Onlinevarsity, our learning app, that gives you instant access to interactive ebooks, video tutorials, chat with experts, industry articles, blogs & group discussions.

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