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Aptech Certified Professional in Ground Staff & Hospitality

This course prepares you for a range of job roles in airports, airlines and hotels.

With the exceptional growth in the number of tourists visiting India every year, a qualified professional has huge employment opportunities. By 2028, there will be over 3.3 crore jobs in the travel and tourism industry.** This includes employment by hotels, airlines, travel companies and other passenger transportation services.

With Aptech Certified Professional in Ground Staff and Hospitality, you can prepare for a range of in-demand careers.

Ground Staff & Hospitality Management Courses

Course Duration: 6 Months*

Course covers

With Aptech Certified Professional in Ground Staff and Hospitality course, you will develop an understanding of various aspects of the aviation industry, as well as build a strong foundation on the principles governing aviation, passenger and baggage handling.

  • Airport & aviation operations
  • Passenger & baggage handling
  • Travel desk
  • Travel & tour operations
  • Fares & ticketing
  • Computer reservation system
  • Reservation desk
  • Guest services
  • Housekeeping services
  • Housekeeping management
  • Accounting
  • Food counter –services & sales
  • F&B services
  • F&B preparation
  • Hygiene & safety
  • Advanced English
  • Business communication
  • Presentation & communication skills
  • Grooming skills
  • Personality development
  • Customer services
  • Interview skills


Fill the form. Our Career Counsellor will call you.

How to join/ eligibility

To join this career-building course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also accepted.

Course Highlights
  • Get in-depth training in most in-demand aspects of hospitality such as F&B management, housekeeping and guest services
  • Learn the fundamentals of ground staff services such as aviation operations, aircraft & airport basics and passenger & baggage handling
  • Hone your business communication skills
  • Get job placement assistance#
  • Quickly complete the course using fast-track option
Job Roles

Front Desk Officer

Counter Sale Executive

Reservation Desk Executive

Guest Service Executive

Housekeeping Executive

Food and Beverages Service Manager

Travel Desk Manager

Tour Manager

Facility Management Executive

Housekeeping Manager

Ground Support Operations

Ground Crew

Baggage Handlers

Airline Operations Agent

Airline Customer Service Agent

Guest Relations Manager


Fill the form. Our Career Counsellor will call you.

**Source - WTTC Travel & Tourism Economic Impact 2018 report

#Disclaimer: We do not assure or guarantee any job placement. Placement shall be at sole discretion of the recruiter after undergoing
interview process and meeting their specific requirement of graduation, if any.

*Note: Duration may vary based on course & centre location.

Now, Aptech students can study on-the-go, right from their mobile phones!

Download Onlinevarsity, our learning app, that gives you instant access to interactive ebooks, video tutorials, chat with experts, industry articles, blogs & group discussions.

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