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Aptech Certified Professional in Hotel Operations

The Professional in Hotel Operations course prepares you for a successful career in the hospitality industry. Aptech provides complete, in-depth training in all aspects of the hospitality industry. On completing the course, you can choose to work in any department of a hotel or related organizations in Malaysia & abroad.

Aptech Certified Professional in Hotel Operations

Course duration 4.5 Months

Course covers

Aptech’s Advanced Diploma in Hospitality Management course provides professional learning opportunities by combining classroom lessons and practical learning sessions. You get to learn from the experience of your faculty and practice directly with them. During these 4.5 months you will receive complete training in:

Presentation & communication skills:

As a part of the hospitality industry, it is your responsibility to provide excellent service to customers and ensure a comfortable stay. It is essential to have a pleasant personality and good communication skills to make sure that visitors’ needs and requirements are properly understood.

Our course trains you to improve your presentation and communication skills so that you can meet visitors’ requirements successfully.

Grooming, health & nutrition, poise & grace:

It is your responsibility to ensure that you can meet all health and nutrition related queries and requirements. Our course trains you in health and nutrition related topics. We also help you improve your poise and grace so that you can handle emergencies in a calm manner.

The hospitality industry demands high levels of personal grooming from all its members like appropriate use of cosmetics and thorough personal hygiene. We help you meet these high standards and achieve a successful career.

Soft skills:

You will get trained in all aspects of accommodation operations and soft skills. Working on live projects will give you the required hands-on training that will help you choose a department in hospitality industry & increase your job prospects.

Hospitality industry:

As part of the dynamic hospitality industry, it is important to know and understand the functioning and requirements of the entire industry and the lifecycle of a visitor’s journey, from the moment he/she lands at the airport to the time they take a flight back home. Our course will give you an overview of the entire process so that you can handle queries and ensure a pleasant experience.

You will also learn more about the art & science of cooking, and basic food preparation skills. You will also understand how to manage accounts and improve the financial performance & operations of a successful hotel.

Mock interview sessions:

Our course provides you complete theoretical knowledge and practical experience through role-play and mock sessions. Regular counseling and mock sessions are conducted so that you can give your best at the interview and make a high-flying career with domestic or international hotels and related organisations.

Ready to be a part of the dynamic hospitality industry?

Fill the form. Our Career Counsellor will call you.

How to join/eligibility

To join this career-building course, you need to have passed SPM with one credit or O-Level/UEC. You should also be proficient in English language and have a pleasant personality.

Course highlights
  • Complete knowledge of the hospitality industry
  • Live projects & assignments for practical training
  • Gain skills in all aspects of the industry & improve job opportunities

Ready to become a hospitality professional?

Fill the form. Our Career Counsellor will call you.

The Industry

Hospitality

As per the Tourism Malaysia report, the country earned RM 65.44 billion in 2013 from its travel and hospitality sector, 8 percent increase from RM 60.6 billion in 2012.

With the industry expanding year-on-year, there is a demand for well-trained, skilful people to serve the hospitality industry. We provide you the right training and guidance, required to become a successful professional in the dynamic hospitality industry.

On completing the course, you can start from being an executive in the area of your choice and progress to become the manager of your chosen area or switch to any segment of the hospitality industry.

Job opportunities

The hospitality industry provides various high-paying job opportunities & career options. You can start off at an executive level & progress to be a top manager in any one of the following areas of the hospitality industry:

Hospitality

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