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Aptech Certified Professional in Airport Management & Customer Care

The Airport Management & Customer Care course prepares you for a successful career in the airline & aviation industry. Aptech provides complete, in-depth training in all aspects of the aviation industry. On completing the course, you can choose to work in any department of an airport or airline company in Ghana & abroad.

Aptech Certified Professional in Airport Management & Customer Care

Course duration 2 years

Course covers

Aptech’s Airport Management & Customer Care course provides professional learning opportunities by combining classroom lessons and practical learning sessions. You get to learn from the experience of your faculty and practice directly with them.

In the first semester, you will get in-depth knowledge of the principles and operational procedures of the aviation industry. You will get the right technical training, and also polish your personality & learn to manage customer enquiries effectively. Our faculty will groom you to improve self-presentation and communication skills.

During the second semester, you will get trained in all aspects of aviation management - starting from in-flight experience to ground handling, cargo & load management, people & resource management at the airport, to calculating fares and issuing tickets.

The extensive hands-on training will help you choose a department in the aviation industry & increase your job prospects in the industry.

The third semester will concentrate on various aspects of travel and tourism and airport management, starting from providing the best fares possible to computer reservation system to ensure smooth and fast operations.

During the fourth semester, you will receive in-depth knowledge of additional operational challenges and solutions that an aviation professional has to face on a day-to-day basis. This will include some of the most critical aspects of airport management, starting from security and legislation to ancillary services and hotel management.

Ready to be a part of the dynamic aviation industry?

Fill this form & our Career Counsellor will call you.

How to join/eligibility

To join this career-building course, you need A-level pass or graduation in any stream.

 

Course highlights
  • Projects & assignments for practical training
  • Enhance soft skills and communication and presentation skills
  • Gain skills in all aspects of the industry & improve job opportunities

Ready to become an aviation professional?

Fill this form & our Career Counsellor will call you.

Industry

Aviation

The airport is one of the most vital elements of the air transportation system. A well-equipped airport provides a variety of facilities for the aircraft, the crew members, and the passengers.

As per the World Bank, Ghana witnessed approximately 40 percent growth in airline passenger year-on-year, the number increasing from 383,414 people in 2011 to 532,748 people in 2012. This amount of growth would lead to an increased demand for trained aviation professionals across domestic and international airlines operating in the country. This is your opportunity to join the growing number of professionals in this dynamic industry by receiving the right training and career guidance.

You can start from being an executive in the area of your choice and progress to become the manager of your chosen area or switch to any segment of the aviation industry.

Job opportunities

The aviation industry provides various high-paying job opportunities & career options. You can start off at an executive level & progress to be a top manager in any one of the following areas of the aviation industry:

 

Aviation

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